Once registered for Premiums payments through Net-Banking/Phone-Banking, you should avoid paying at cash counters, because there are many instances where payment for the same due-month is received twice. In case you have not received the renewal premium receipt; you may collect the premium paid certificate from the servicing branch of your policy. Duplicate receipts cannot be printed in any case. Since we have de-centralized database structure, the collections are not adjusted online, the transaction has to reach the destination servicing branch of your policy for updating of the policy status.