Misstatement by banker on my gold loan repayment

[samkapoor77]

I borrowed a gold loan. When after 3 months, I tried to repay the loan, banker advised me to pay the interest till date and deposit the principal as fixed deposit. Bank will adjust interest on FD for interest on loan and on maturity nothing is required to be paid. On maturity, when I visited bank, they asked Rs. 3,700 for difference in the interests. As it was an oral commitment by banker, I don’t have any proof. Will ombudsman help me?

[Sameer Kapoor]

Without proof, you cannot do anything. Just pay the amount and remain alert in all your future dealings.

[Author]

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